Your Patient Experience Shouldn’t End at Discharge.
Give appropriate patients access to private postoperative RN support—without adding payroll, staffing, scheduling, or another internal clinical service line to your practice.
Elevé partners with surgical practices that want a more defined answer to one of the most common postoperative questions: “Who can help me once I get home?”
Surgery Is Structured. Post-Discharge Support Often Isn’t.
Many patients leave a highly controlled surgical environment and enter a recovery setting where a spouse, parent, friend, or hired caregiver may suddenly be responsible for navigating medications, mobility, positioning, drains, dressings, nausea, hydration, and questions about what should be reported.
“Who is actually helping me after surgery?”
- May be anxious about the first night
- May have limited or inexperienced caregiver support
- May be traveling for surgery
- May want professional rather than family-only care
- May not need home health—but still wants more help
“How am I supposed to know what is normal?”
- Receives a large amount of information at discharge
- May be uncomfortable with drains, blood, or dressings
- May struggle with medication schedules
- May be uncertain when to call the practice
- Is emotionally invested in the patient’s recovery
“We need a trusted option we can actually give them.”
- Staff cannot be physically present in the home
- Not every patient qualifies for home health
- Patient expectations may exceed family support
- Practices may not want to operate private-duty nursing
- A consistent external resource can simplify the conversation
Integration Creates Consistency. Preferred Adds Reserved Capacity.
Every practice does not need the same level of relationship. Elevé can function as an outside referral resource, become part of a defined postoperative workflow, or reserve monthly nursing capacity for practices that routinely expect patients to use professional recovery support.
Refer when the need arises.
Your team shares Elevé with appropriate patients. Each patient contacts Elevé and services remain subject to standard case-by-case availability.
Build Elevé into the workflow.
Your practice establishes when and how Elevé is introduced, which procedures or patient profiles fit the pathway, and how cases are coordinated. Each case is still confirmed individually before nursing is represented as booked.
Build the workflow—and reserve monthly capacity.
Preferred Practices pay a monthly access fee for contracted nursing capacity, advance surgical-calendar coordination, and priority placement for qualifying patients submitted within the agreed scheduling window.
Refer. Integrate. Or Reserve Capacity.
Start with the level that fits your practice today. Referral Resource and Integrated Recovery Partner relationships do not require a monthly retainer. Preferred Practice adds paid monthly reserved nursing capacity for practices that want greater scheduling certainty.
Referral Resource
Give your team a professional option to share when an appropriate patient asks for additional recovery help.
Integrated Recovery Partner
Build Elevé into the recovery conversation for selected procedures or patient profiles without purchasing reserved capacity.
Preferred Practice Partner
For practices that routinely want Elevé available as part of the postoperative experience and want contracted monthly access rather than relying only on open general availability.
Your Surgical Schedule Is Planned. Your Recovery Capacity Can Be, Too.
The Preferred Practice monthly fee reserves access for an agreed number of qualifying patient starts each calendar month. Patient nursing services remain billed separately according to the recovery service selected for each patient.
Designed for lower-volume practices that want reserved monthly access without committing to a higher surgical volume.
Discuss Preferred 8 →A strong fit for practices that expect Elevé to be introduced routinely across selected procedures or patient populations.
Discuss Preferred 12 →Built for higher-volume practices that want broader monthly reserved access across an established postoperative recovery pathway.
Discuss Preferred 20 →The monthly capacity count is based on qualifying patient recovery starts, not individual nursing shifts.
The practice fee reserves monthly access and coordination. Each patient’s nursing service is billed separately under the applicable patient or practice-supported arrangement.
Reserved-capacity commitments apply to qualifying cases submitted at least 14 days before the scheduled surgery date, unless another scheduling window is established in the agreement.
The monthly fee pays Elevé to hold access during that calendar month. Unused case capacity expires at month-end.
Requests above the contracted monthly case volume receive Preferred Practice priority but remain subject to staffing and availability unless additional capacity is purchased.
Overnight cases may be included within the practice’s agreed staffing allocation. Twenty-four-hour, multi-day, or other continuous-care requests require separate staffing confirmation or a custom capacity addendum.
A Better Answer to “Who Can Help Me at Home?”
Elevé does not replace your team. It gives your team an additional postoperative resource for patients who want professional support after discharge.
A Defined Patient Resource
Your staff has a clear professional option to share instead of leaving patients to search independently for postoperative help.
More Structured Expectations
Patient and caregiver education can include what professional support is available before the day of surgery.
Professional Reinforcement
Elevé nurses reinforce available postoperative instructions rather than creating a separate treatment plan.
Caregiver Education
The person helping the patient receives reinforcement and guidance around the established postoperative plan.
No In-House Private-Duty Program
Your practice can offer access to additional support without creating an internal concierge nursing department.
Your Practice Directs the Treatment Plan. Elevé Supports the Recovery Environment.
A partnership should make your postoperative plan easier to carry into the patient’s recovery setting—not introduce a competing clinical plan.
Postoperative Instructions
Elevé works from available discharge instructions, provider orders, and procedure-specific precautions.
RN Scope
Nursing care remains within applicable RN scope and the services established for the patient.
No Independent Treatment Changes
Elevé does not independently prescribe, diagnose, alter medications, or modify the surgeon’s treatment plan.
Mobility & Restrictions
Mobility assistance follows available surgeon and therapy instructions. Elevé does not independently determine weight-bearing or activity progression.
Documentation
Scheduled RN encounters are documented within the Elevé recovery record.
Escalation
Appropriate concerns are communicated according to available instructions and established communication pathways. Emergencies require 911.
A Partnership Can Fit Into the Workflow You Already Have.
Introduce the Option
Appropriate patients learn that private postoperative RN support is available.
Elevé Coordinates
Availability, recovery location, requested service, and case details are reviewed.
Recovery Is Prepared
Relevant postoperative information and instructions are obtained before scheduled nursing care.
RN Support Begins
Elevé provides the scheduled private postoperative nursing service in the approved recovery setting.
Your Plan Remains Primary
The patient continues with the surgical practice, therapy, and other provider-directed follow-up.
A Partnership Should Simplify the Conversation— Not Create More Work.
Depending on the relationship established, Elevé can help create a consistent way for your team to introduce recovery support to appropriate patients.
Clear patient-facing information explaining what private postoperative nursing is and when a patient may want additional support.
Your team understands what Elevé does, what it does not replace, and how patients can request care.
Patients receive a clear path to begin the Elevé intake and availability process.
More integrated relationships can establish procedure-specific expectations, communication preferences, and patient introduction points.
Where Elevé Can Fit.
Partnership structure and patient eligibility are individualized, but Elevé is designed for practices whose patients recover outside the surgical facility after discharge.
Plastic & Cosmetic Surgery
Facial plastic surgery, body contouring, breast procedures, and eligible combination procedures.
Orthopedic Surgery
Joint replacement and other eligible orthopedic procedures where patients may benefit from additional postoperative assistance at home.
Ambulatory Surgery Centers
Practices and facilities looking for an external recovery resource for appropriate discharged patients.
Select Outpatient Practices
Additional outpatient pathways may be considered individually as Elevé expands eligible service lines.
Before We Partner, Here’s What Practices Usually Want to Know.
Do we have to enter a formal partnership before referring patients?
No. A practice may use Elevé as a Referral Resource without a monthly fee. Patients are referred as needs arise and services remain subject to standard case-by-case availability.
What is the difference between Integrated and Preferred?
Integrated Recovery Partners establish a defined workflow, patient criteria, education materials, and communication process, but each nursing request is still confirmed individually. Preferred Practice Partners receive that same integration plus contracted monthly reserved nursing capacity.
What does the Preferred Practice monthly fee pay for?
The monthly fee reserves practice access to a contracted amount of Elevé nursing capacity and supports advance schedule coordination, priority placement, dedicated practice coordination, and the Preferred Practice workflow. It does not include the individual patient’s nursing service charge.
What counts as one case under a Preferred plan?
One qualifying patient recovery start counts as one case. The monthly case allowance is not a bank of nursing shifts or hours. Twenty-four-hour, multi-day, and other continuous-care requests require separate staffing confirmation or a custom capacity agreement.
How much advance notice is required for reserved capacity?
Standard Preferred Practice capacity assumes qualifying cases are submitted at least 14 days before the scheduled surgery date, unless another scheduling window is established in the practice agreement. Late requests still receive priority consideration but may not fall within the reserved-capacity commitment.
What happens if we use more cases than our monthly plan includes?
Additional qualifying cases receive Preferred Practice priority but are subject to staffing and availability unless the practice purchases additional capacity or moves to a higher monthly plan.
Do unused Preferred cases roll over to the next month?
No. The monthly fee reserves access for that calendar month. Unused capacity expires at month-end because Elevé has held scheduling capacity available during that period.
Are overnight cases included in Preferred capacity?
Overnight recovery may be included within the practice’s contracted staffing allocation when submitted within the agreed scheduling window. Higher-intensity continuous, 24-hour, or multi-day recovery requires separate staffing confirmation or a custom capacity addendum.
Does Elevé replace our postoperative follow-up?
No. Elevé supplements the postoperative recovery environment. Your surgical practice remains responsible for surgical treatment, procedure-specific restrictions, prescriptions, follow-up, and changes to the medical plan.
Does Elevé replace home health, PT, or OT?
No. Elevé provides scheduled private postoperative nursing. Medically necessary home health, physical therapy, occupational therapy, and other provider-ordered services remain separate and should continue when indicated.
Can we choose which procedures we want to introduce Elevé for?
Yes. Integrated and Preferred relationships can be structured around selected procedures, patient profiles, or recovery needs, subject to Elevé eligibility, the agreed service area, staffing parameters, and clinical appropriateness.
Do all referred patients have to book?
No. Referral or introduction does not obligate a patient to purchase Elevé services. Reserved capacity gives the practice scheduling access; an individual patient still chooses whether to use the available recovery service unless a separate practice-supported arrangement applies.
Choose How Elevé Fits Your Practice. Refer, Integrate, or Reserve Capacity.
Start with a no-cost referral relationship, build Elevé into a defined workflow, or reserve monthly nursing capacity through a Preferred Practice plan.